Case Study

RSM Stone Forest Website Revamp

RSM Stone Forest (RSM SF) is a professional services firm with operations spanning seven distinct business units. Each business unit operated its own microsite, resulting in fragmented branding and inconsistent user experiences. The lack of cohesion diluted RSM SF's identity as a unified organization and impacted their ability to effectively communicate their extensive range of services.

The Challenge

Faced with the need for a branding overhaul, RSM SF sought to consolidate their microsites into a single, cohesive platform that would embody their new branding guide, streamline content, and improve user experience. Our team stepped in to help RSM SF harness the power of HubSpot to achieve these goals.

RSM SF's decentralized digital presence posed several challenges:

  • Inconsistent Branding: Each microsite had its own design and layout, which did not align with RSM SF’s updated branding guidelines.
  • Content Silos: The scattered microsites hindered the ability to present RSM SF’s services as a cohesive offering.
  • Limited SEO Performance: The lack of a unified content strategy and interlinking limited visibility in search engine rankings.
  • Operational Inefficiencies: Updating and managing multiple sites was time-consuming, and job postings were handled inconsistently across business units.

To address these challenges, RSM SF needed a single, well-structured platform that not only unified their branding but also streamlined content management and operational workflows.

Our Approach
  1. Content Strategy Workshop

    We began with a Content Strategy Workshop to guide RSM SF in planning and creating content that resonated with their audience and aligned with SEO best practices. The workshop included:

    • SEO Content Pillars and Topic Clusters: Establishing a framework to enhance visibility and drive organic traffic.
    • Training on HubSpot’s SEO Tools: Demonstrating how to use the platform to optimize and monitor content performance.
    This ensured RSM SF could create high-quality, SEO-friendly articles to showcase their expertise effectively.
  2. Information Architecture Development

    We collaborated closely with RSM SF to analyze the content from all seven business units, define a unified structure, and develop a comprehensive sitemap. This ensured:

    • A clear content hierarchy that showcased their full range of services.
    • A strategy to present their offerings as a cohesive, user-friendly experience.

    RSM-images1

  3. Wireframing and UI/UX Design

    Starting with wireframes, we focused on creating a design that balanced aesthetics, functionality, and content strategy. Key considerations included:

    • Frictionless Communication: Ensuring content was easy to digest and logically structured.
    • Brand Consistency: Aligning design elements with RSM SF’s updated branding guide.
    • SEO Best Practices: Incorporating interlinked pages and strategically placed calls-to-action to enhance user engagement and boost SEO performance.

    RSM-images2

  4. Custom HubSpot Templates and Modules

    Leveraging HubSpot’s Content Hub, we developed:

    • Custom Templates and Modules: Ensuring that content population remained consistent across pages.
    • Drag-and-Drop Functionality: Simplifying the creation of new pages and customization for RSM SF’s internal team.
    This modular approach empowered their team to maintain the site with ease while preserving visual and functional consistency.

    RSM-images3 RSM-images4

  5. Recruitment Management with HubDB

    Given RSM SF’s active recruitment efforts, we implemented using HubDB as a job posting system that allowed:

    • Easy Updates: Departments could update job listings effortlessly.
    • Mass Imports: Bulk imports streamlined the process during high-volume recruitment periods.
    This eliminated inefficiencies and ensured that job postings were consistent and always up to date.

    RSM-images5

 

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The Results

Our partnership with RSM SF resulted in significant improvements across their digital operations:

  • Unified Branding: The new website presented a cohesive identity, strengthening their brand presence and positioning them as a unified organization.
  • Streamlined User Experience: The intuitive structure and design allowed users to easily navigate through their services and content.
  • Improved SEO Performance: The content strategy, interlinking, and optimized design significantly boosted search engine visibility.
  • Operational Efficiency: The consolidated platform reduced management overhead, and the HubDB-powered job posting system simplified recruitment workflows.
  • Empowered Team: Training and the drag-and-drop functionality enabled RSM SF’s team to manage content with confidence.
Conclusion

By consolidating RSM Stone Forest’s seven microsites into a single, cohesive platform, we transformed their digital presence into a powerful tool for engagement and growth. HubSpot’s robust capabilities, combined with a tailored strategy, enabled RSM SF to achieve operational efficiency, strengthen their brand identity, and position themselves for future success.

This project highlights our expertise in unifying complex digital ecosystems, ensuring that businesses can thrive with streamlined solutions and scalable platforms.

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