How Admissions Teams Can Boost Enrollment Rates with HubSpot CRM
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How Admissions Teams Can Boost Enrollment Rates with HubSpot CRM

[May 14, 2025 3:51:36 PM] By Joanna

Schools are investing heavily in marketing to generate inquiries. But generating leads is only half the battle. Without an efficient admissions process, even the best marketing campaigns can fail to deliver results.

 

Admissions teams often face challenges like disorganised inquiries, slow follow-ups, and lack of visibility on where each prospect stands. The result? Missed opportunities and lower enrollment rates.

 

Fortunately, with a strong HubSpot implementation and smart use of HubSpot CRM, schools can transform their admissions processes, improve responsiveness, and ultimately boost enrollment rates.

 

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The Challenge: Managing Increasing Inquiries with Limited Resources

 

Open houses, school fairs, online ads — all drive up inquiries. But many admissions teams are small, and managing hundreds of leads manually through spreadsheets or emails leads to delays and lost prospects.

 

How HubSpot Helps:

A proper HubSpot CRM implementation centralises all inquiries into one platform. Whether leads come through forms, emails, phone calls, or event sign-ups, they are automatically captured, assigned, and prioritised without manual effort.

 

 

Speed is Critical: Respond Before Competitors Do

 

Parents and students often contact several schools at once. The institution that responds quickly with relevant information often leaves a lasting impression — and wins the enrollment.

 

How HubSpot Helps:

With HubSpot integration, you can set up automated email replies, instant notifications to admissions officers, and follow-up reminders. Prospects feel valued immediately, while your team saves time..

 

 

Tracking Every Step: From Inquiry to Application

 

HubSpot CRM tracked every email opened, form submitted, and event attended automatically.

 

Many schools struggle to track where each prospect is in the enrollment journey. Has the prospect only requested a brochure? Attended a campus tour? Started an application? Without this clarity, personalised follow-up is impossible.

 

How HubSpot Helps:

HubSpot's CRM provides a complete activity timeline for each contact. Every email opened, form submitted, and event attended is logged automatically. Working with a HubSpot solution partner ensures your CRM is set up to reflect your specific admissions process.

 

 

Automate the Routine, Personalise the Important

 

Admissions teams should spend their time building genuine connections — not sending repetitive reminder emails or manually updating spreadsheets.

 

How HubSpot Helps:

Through workflow automation, HubSpot can handle routine tasks like sending reminders about application deadlines, following up on missing documents, or confirming campus tour attendance. This frees your team to focus on meaningful conversations with prospects.

 

 


 

Conclusion

 

A great marketing campaign deserves a great admissions process. By implementing a smart, structured CRM system like HubSpot, Singapore schools can improve follow-up speed, personalise prospect engagement, and ultimately, boost enrollment rates.

 

At Woven, we specialise in HubSpot implementation and HubSpot integration for education institutions. As an experienced HubSpot solution partner, we help schools create admissions journeys that are efficient, personal, and conversion-driven. Talk to us about building a better admissions funnel today.

 

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